Welcome to Softyu Office. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI workspace platform and related services.
1. Information We Collect
- Account Information: When you register, we collect your name, email address, and authentication credentials.
- Integration Data (OAuth): When you connect third-party services (e.g., Google, GitHub, Facebook, Instagram, Dropbox), we receive access tokens that allow our AI agents to perform actions on your behalf. We only collect data necessary to perform the tasks you assign.
- Workspace Data: We store the Brand Kit information, uploaded files, prompts, generated content, tasks and chat history you create in your workspace to provide the features you use and context for your AI agents.
- Payment Information: New subscription payments are processed by Gumroad. Existing PayPal subscriptions continue to be handled by PayPal. We receive the payment and subscription details needed to manage access and billing; we do not store your full payment card details on our servers.
2. How We Use Your Information
- To provide, maintain, and improve the Softyu Office AI workspace and its core functionalities.
- To execute automated workflows, social media publishing, and task management via connected third-party APIs.
- To process transactions, send billing receipts, and manage your subscription.
- To provide customer support and respond to your inquiries.
3. Third-Party Integrations, APIs & OAuth
Softyu Office connects with various external platforms (such as Google Workspace, Meta, GitHub) via OAuth. We strictly adhere to the API terms of service of these providers.
Our use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We do not sell or share your integrated data with unauthorized third parties. The data retrieved is exclusively used within your personal workspace by your designated AI agents.
To generate text, images, video or agent responses, the relevant prompts, Brand Kit details and source materials may be processed by configured AI services, such as Cloudflare Workers AI, Google Vertex AI and other providers selected in the platform settings. The provider depends on the feature and active routing configuration. Processing by these providers is subject to their applicable service and data-processing terms.
4. Data Security & Retention
We implement robust security measures to protect your data from unauthorized access, alteration, or destruction. OAuth tokens are stored securely. You can revoke access to any third-party integration at any time directly from your Integrations panel or the respective provider's security settings. We retain your data only for as long as your account is active or as needed to provide our services.
5. Your Privacy Rights
You have the right to access, update, or delete your personal information. You can manage your account settings from your dashboard or contact our support team to request complete data deletion. If you reside in the EEA, you are also entitled to rights under the GDPR.
6. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data policies, please contact us at [email protected].